Respiratory outpatient clinics during and post COVID-19: the use of patient satisfaction and preference data to redesign service delivery
Malvika Bhatnagar, Paul McCallion, John Davison, Tony DeSoyza and Katy Hester
DOI: https://doi.org/10.7861/fhj.2020-0181
Future Healthc J March 2021 Malvika Bhatnagar
ANewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: ST3 respiratory medicine
Paul McCallion
Brespiratory medicine, Newcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: senior physiotherapist
John Davison
CNewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: senior nurse specialist for complex lung diseases
Tony DeSoyza
DNewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: honorary consultant physician
Katy Hester
ENewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: consultant respiratory physician
Article Information
vol. 8 no. 1 e21-e22
Published By:
Print ISSN:
Online ISSN:
History:
- Published online March 19, 2021.
Article Versions
- Latest version (November 5, 2020 - 05:43).
- You are viewing the most recent version of this article.
Copyright & Usage:
© Royal College of Physicians 2021. All rights reserved.
Author Information
- Malvika Bhatnagar, ST3 respiratory medicineA,
- Paul McCallion, senior physiotherapistB,
- John Davison, senior nurse specialist for complex lung diseasesC,
- Tony DeSoyza, honorary consultant physicianD and
- Katy Hester, consultant respiratory physicianE⇑
- ANewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
- Brespiratory medicine, Newcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
- CNewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
- DNewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
- ENewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
- Address for correspondence: Dr Katy LM Hester, Cardiothoracic Directorate, Freeman Hospital, Newcastle upon Tyne Hospitals NHS Trust; Freeman Road, High Heaton, Newcastle upon Tyne, NE7 7DN UK. Email: katy.hester{at}nhs.net
Article usage
Article Tools
Respiratory outpatient clinics during and post COVID-19: the use of patient satisfaction and preference data to redesign service delivery
Malvika Bhatnagar, Paul McCallion, John Davison, Tony DeSoyza, Katy Hester
Future Healthc J Mar 2021, 8 (1) e21-e22; DOI: 10.7861/fhj.2020-0181
Citation Manager Formats
Jump to section
Related Articles
- No related articles found.
Cited By...
- No citing articles found.