Respiratory outpatient clinics during and post COVID-19: the use of patient satisfaction and preference data to redesign service delivery
Malvika Bhatnagar, Paul McCallion, John Davison, Tony DeSoyza and Katy Hester
DOI: https://doi.org/10.7861/fhj.2020-0181
Future Healthc J March 2021 Malvika Bhatnagar
ANewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: ST3 respiratory medicine
Paul McCallion
Brespiratory medicine, Newcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: senior physiotherapist
John Davison
CNewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: senior nurse specialist for complex lung diseases
Tony DeSoyza
DNewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: honorary consultant physician
Katy Hester
ENewcastle upon Tyne Hospitals NHS Trust, Newcastle upon Tyne, UK
Roles: consultant respiratory physician
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Respiratory outpatient clinics during and post COVID-19: the use of patient satisfaction and preference data to redesign service delivery
Malvika Bhatnagar, Paul McCallion, John Davison, Tony DeSoyza, Katy Hester
Future Healthc J Mar 2021, 8 (1) e21-e22; DOI: 10.7861/fhj.2020-0181
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