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Reforming clinical negligence in England: lessons about patients' and providers' values from medical injury resolution in New Zealand and the United States of America

Jennifer S Schulz
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DOI: https://doi.org/10.7861/fhj.2022-0112
Future Healthc J November 2022
Jennifer S Schulz
University of New South Wales, Sydney, Australia and adjunct associate professor, Auckland University of Technology, Auckland, New Zealand
Roles: Aassociate professor
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  • For correspondence: jennifer.moore@unsw.edu.au
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    Fig 1.

    The communication-and-resolution programme process. CRP = communication-and-resolution programme.

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    Table 1.

    Functions, processes and remedies of torts and the Accident Compensation Corporation

    TortsAccident Compensation Corporation
    Jurisdictional focusSubstandard healthcare causing harm to patientInjuries (including medical injuries)
    Cases handledNegligence claimsClaims from the public submitted by injured people or their health providers
    Compensation standardNegligenceNo fault
    AdjudicatorJurisdiction specific; judge or juryAdministrator
    ProcessJudicial (but alternative dispute resolution is possible)Administrative (but appeal to the courts is possible)
    ExpertsHired by litigantsInternal to system
    Role of lawyersIntegralOptional
    RemediesMonetary damages/compensationCompensation, rehabilitation and prevention / patient safety
  • Case vignette 1

    Factsa52-year-old man.
    Heart attack.
    Stent was inserted.
    ‘No one told me the stent could block up.’
    ‘A few months later, the stent occluded.’
    ‘It felt like a knife had been stabbed right through my heart.’
    ‘I was told that I was “imagining things” and “I was ignored and got treatment very late.”’
    ‘I ended up having another heart attack.’
    Primary relevant lawSection 32 of the Accident Compensation Act 2001.
    Opinions on causationA senior cardiologist was asked for his expert opinion. His opinion was that 80% of the injury was caused by the errors and delayed treatment. Whereas, ACC argued that the second heart attack was not caused by the treating team, but by my underlying cardiac issues from the first heart attack.
    ACC determinationThe patient's injury was caused by his underlying health condition. Therefore, he did not qualify for cover, compensation or rehabilitation.
    EvaluationThe patient's needs were not met.
    Reinforces commentators’ critique that the statutory provisions about causation have reintroduced negligence-style criteria, which are an anathema to a no-fault scheme.
    • ↵aTaken from research interview with patient participant. ACC = Accident Compensation Corporation.

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Reforming clinical negligence in England: lessons about patients' and providers' values from medical injury resolution in New Zealand and the United States of America
Jennifer S Schulz
Future Healthc J Nov 2022, 9 (3) 230-237; DOI: 10.7861/fhj.2022-0112

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Reforming clinical negligence in England: lessons about patients' and providers' values from medical injury resolution in New Zealand and the United States of America
Jennifer S Schulz
Future Healthc J Nov 2022, 9 (3) 230-237; DOI: 10.7861/fhj.2022-0112
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