Establishing a remote clinical advice service during the COVID-19 pandemic
Samuel Burrows, Claire Asby, Sarah E Ibitoye, James Dodd, Andrea Joughin, Amy Crees, Zoe Jones and Katie Rainey
DOI: https://doi.org/10.7861/fhj.2020-0092
Future Healthc J September 2020 Samuel Burrows
ANorth Bristol NHS Trust, Bristol, UK;
Roles: foundation year 2 doctor
Claire Asby
BNorth Bristol NHS Trust, Bristol, UK;
Roles: clinical fellow
Sarah E Ibitoye
CNorth Bristol NHS Trust, Bristol, UK;
Roles: acute medicine registrar
James Dodd
DNorth Bristol NHS Trust, Bristol, UK;
Roles: care of the elderly registrar
Andrea Joughin
DNorth Bristol NHS Trust, Bristol, UK;
Roles: care of the elderly registrar
Amy Crees
DNorth Bristol NHS Trust, Bristol, UK;
Roles: care of the elderly registrar
Zoe Jones
ENorth Bristol NHS Trust, Bristol, UK;
Roles: acute medicine consultant
Katie Rainey
FNorth Bristol NHS Trust, Bristol, UK
Roles: care of the elderly consultant
ABSTRACT
Service redevelopment has taken place across the NHS in response to the COVID-19 pandemic. At North Bristol NHS Trust, six vulnerable medical staff in non-patient facing roles set up a virtual advice service called ‘Ask the Medical Reg’. This service aimed to provide senior medical support to inpatient and community teams for general medical and COVID-19-related queries. Here we outline the structure of our service and present data from the first 4 weeks of operation. We describe how the service has supported both junior doctors working within the hospital and GPs and paramedics, helping with complex decisions to prevent unnecessary admissions.
- © Royal College of Physicians 2020. All rights reserved.
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Establishing a remote clinical advice service during the COVID-19 pandemic
Samuel Burrows, Claire Asby, Sarah E Ibitoye, James Dodd, Andrea Joughin, Amy Crees, Zoe Jones, Katie Rainey
Future Healthc J Sep 2020, fhj.2020-0092; DOI: 10.7861/fhj.2020-0092
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