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The value of healthcare worker support strategies to enhance wellbeing and optimise patient care

Sarah Diver, Nicola Buccheri and Chandra Ohri
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DOI: https://doi.org/10.7861/fhj.2020-0176
Future Healthc J January 2021
Sarah Diver
AGlenfield Hospital, Leicester, UK and University of Leicester, Leicester, UK
Roles: clinical research fellow and respiratory ST6 doctor
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Nicola Buccheri
BLeicestershire Partnership NHS Trust, Leicester, UK
Roles: clinical psychologist
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Chandra Ohri
CGlenfield Hospital, Leicester, UK and University of Leicester, Leicester, UK
Roles: consultant respiratory physician and honorary associate professor of medical education
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  • For correspondence: chandra.ohri@uhl-tr.nhs.uk
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ABSTRACT

Introduction and aim The World Health Organization has recognised the impact of the SARS-CoV-2 pandemic on healthcare worker (HCW) mental health and wellbeing. Anticipating these effects locally, we developed strategies to support our team, to equip them to care for themselves as well as our patients.

Methods We implemented a series of interventions to increase staff support, highlighting the importance of team and individual morale. We developed a team of peer supporters, encouraged sub-teams to debrief and disseminated general wellbeing advice.

Results Feedback demonstrates that our interventions had a positive impact. Greater benefits were recognised by empowering sub-teams to develop their own wellbeing and support mechanisms.

Conclusion A strategy to support HCW teams during a crisis is vital to enhance wellbeing. Interventions implemented within our team have supported the provision of high-quality patient care, innovation and research throughout the pandemic.

KEYWORDS
  • COVID-19
  • wellbeing
  • support
  • healthcare worker
  • © Royal College of Physicians 2021. All rights reserved.
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The value of healthcare worker support strategies to enhance wellbeing and optimise patient care
Sarah Diver, Nicola Buccheri, Chandra Ohri
Future Healthc J Jan 2021, fhj.2020-0176; DOI: 10.7861/fhj.2020-0176

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The value of healthcare worker support strategies to enhance wellbeing and optimise patient care
Sarah Diver, Nicola Buccheri, Chandra Ohri
Future Healthc J Jan 2021, fhj.2020-0176; DOI: 10.7861/fhj.2020-0176
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