TY - JOUR T1 - RESS-Q: reducing errors in sexual health samples – a quality improvement project JF - Future Healthcare Journal JO - Future Healthc J SP - s31 LP - s32 DO - 10.7861/fhj.7.1.s31 VL - 7 IS - Suppl 1 AU - Michael Ewens AU - Sammiya Ahmed AU - Anna Hartley AU - Amy Evans AU - Alison Cracknell Y1 - 2020/02/01 UR - http://www.rcpjournals.org/content/7/Suppl_1/s31.abstract N2 - Our integrated sexual health service (ISHS) does not have electronic requesting for sexual health samples. In mid-2019, healthcare assistants (HCAs) reported an increased workload in completing declaration forms, to support the processing of mislabelled samples by the laboratory. If they were unable to be completed, time was spent recalling patients to repeat their sexual health samples, resulting in repeat attendance and patient inconvenience.Our electronic pathology reporting system confirmed 600 samples were not processed between January and June 2019, affecting 500 patients: approximately 2.5% of all new and re-registered patients.Upon further analysis, an estimated one-third of non-processed samples resulted in a … ER -