TY - JOUR T1 - Communication in the time of COVID JF - Future Healthcare Journal JO - Future Healthc J DO - 10.7861/fhj.2020-0115 SP - fhj.2020-0115 AU - Christopher J Ellis AU - on behalf of the Heartlands Hospital ITU Family Liaison Team Y1 - 2020/08/03 UR - http://www.rcpjournals.org/content/early/2020/07/28/fhj.2020-0115.abstract N2 - The risk of infection precluded normal visiting by relatives of COVID-19 patients in an intensive therapy unit (ITU). Instead, a team of medical students and retired consultants telephoned next of kin with a daily update. A categorised selection of the students' reflections on their experiences is presented and discussed. ER -