PT - JOURNAL ARTICLE AU - Samuel Burrows AU - Claire Asby AU - Sarah E Ibitoye AU - James Dodd AU - Andrea Joughin AU - Amy Crees AU - Zoe Jones AU - Katie Rainey TI - Establishing a remote clinical advice service during the COVID-19 pandemic AID - 10.7861/fhj.2020-0092 DP - 2020 Aug 30 TA - Future Healthcare Journal PG - fhj.2020-0092 4099 - http://www.rcpjournals.org/content/early/2020/09/10/fhj.2020-0092.short 4100 - http://www.rcpjournals.org/content/early/2020/09/10/fhj.2020-0092.full AB - Service redevelopment has taken place across the NHS in response to the COVID-19 pandemic. At North Bristol NHS Trust, six vulnerable medical staff in non-patient facing roles set up a virtual advice service called ‘Ask the Medical Reg’. This service aimed to provide senior medical support to inpatient and community teams for general medical and COVID-19-related queries. Here we outline the structure of our service and present data from the first 4 weeks of operation. We describe how the service has supported both junior doctors working within the hospital and GPs and paramedics, helping with complex decisions to prevent unnecessary admissions.