%0 Journal Article %A Meng-San Wu %A Rebecca Watson %A Fatima Hayat %A Libuse Ratcliffe %A Mike BJ Beadsworth %A Mark McKenna %A Daniel Corney %A Catherine Plum %A Jamie-Leigh Macfarlane %A Maisoon Matareed %A Sundas Butt %A Sandipika Gupta %A Paul Hine %A Sylviane Defres %A Tom Wingfield %T What do people hospitalised with COVID-19 think about their care? Results of a satisfaction survey during the first wave of COVID-19 in Liverpool %D 2021 %R 10.7861/fhj.2020-0260 %J Future Healthcare Journal %P fhj.2020-0260 %X Despite huge advances in vaccines, testing and treatments for COVID-19, there is negligible evidence on the perceptions of people hospitalised with COVID-19 about the care they received.To address this, we developed a satisfaction survey for people with COVID-19 admitted to our hospital during the first COVID-19 wave in Liverpool. Of those invited, 98/160 (61%) responded, of whom 94/98 (96%) completed the survey. Respondents rated overall care highly (mean 4.7/5) and 89/94 (95%) reported that they would recommend the hospital to friends and/or family. Most respondents felt safe on the ward (94%), with privacy maintained (93%) and pain well managed (90%). Fewer than two-thirds (63%) of respondents considered themselves adequately consulted regarding medications and side effects. Sleep and food/drink quality were also highlighted as areas for improvement.To overcome the issues raised, we generated a ‘COVID-19 practice pointers’ poster within an integrated educational bundle on COVID-19 wards.The impact of the bundle on perceptions of people hospitalised with COVID-19 will be evaluated in people hospitalised with COVID-19 in Liverpool in 2021. Whether hospitalised for COVID-19 or other conditions, our survey results are a timely reminder of the importance of involving patients in shaping the care that they receive. %U https://www.rcpjournals.org/content/futurehosp/early/2021/02/17/fhj.2020-0260.full.pdf