PT - JOURNAL ARTICLE AU - Harriet L White AU - Alexander A Tuck AU - Benjamin C Pyrke AU - Emily Murphy AU - Katherine Figg AU - Gwendolen J Cartwright AU - Badr A Abdalla AU - Mark A Reynolds TI - ‘Face time’ for the first time: Video communication between relatives and junior doctors in the COVID-19 pandemic AID - 10.7861/clinmed.2020-0925 DP - 2021 May 01 TA - Clinical Medicine PG - 211--214 VI - 21 IP - 3 4099 - http://www.rcpjournals.org/content/21/3/211.short 4100 - http://www.rcpjournals.org/content/21/3/211.full SO - Clin Med2021 May 01; 21 AB - Working on a COVID-19 ward presents a number of challenges to staff, with communication between families, patients and staff being highlighted as a key challenge. Novel methods are needed to overcome the barriers presented by COVID-19, with many turning to technology to offer solutions. Recognising these challenges as an area for improvement on our own ward, we sought to introduce new methods of communication to improve patient, relative and staff understanding and wellbeing. Through our own experiences and a discussion of the literature on this topic, we have identified some key themes which we believe can assist in the development of communication strategies in the developing pandemic.