RT Journal Article
SR Electronic
T1 ‘Face time’ for the first time: Video communication between relatives and junior doctors in the COVID-19 pandemic
JF Clinical Medicine
JO Clin Med
FD Royal College of Physicians
SP 211
OP 214
DO 10.7861/clinmed.2020-0925
VO 21
IS 3
A1 Harriet L White
A1 Alexander A Tuck
A1 Benjamin C Pyrke
A1 Emily Murphy
A1 Katherine Figg
A1 Gwendolen J Cartwright
A1 Badr A Abdalla
A1 Mark A Reynolds
YR 2021
UL http://www.rcpjournals.org/content/21/3/211.abstract
AB Working on a COVID-19 ward presents a number of challenges to staff, with communication between families, patients and staff being highlighted as a key challenge. Novel methods are needed to overcome the barriers presented by COVID-19, with many turning to technology to offer solutions. Recognising these challenges as an area for improvement on our own ward, we sought to introduce new methods of communication to improve patient, relative and staff understanding and wellbeing. Through our own experiences and a discussion of the literature on this topic, we have identified some key themes which we believe can assist in the development of communication strategies in the developing pandemic.