TY - JOUR T1 - An infographic in an ‘infodemic’ – communication in a global pandemic with simplicity, design and speed JF - Future Healthcare Journal JO - Future Healthc J SP - 29 LP - 30 DO - 10.7861/fhj.8-1-s29 VL - 8 IS - Suppl 1 AU - Louise Robinson AU - Antonia Field-Smith Y1 - 2021/03/01 UR - http://www.rcpjournals.org/content/8/Suppl_1/29.abstract N2 - The COVID-19 pandemic has presented innumerable clinical and non-clinical challenges. The global healthcare community has responded with a tsunami of guidelines as the world grapples to understand this new disease. In order to communicate in this ‘infodemic’, guidelines need to be simple, well designed and shared at speed.During the surge phase of the UK COVID-19 experience, healthcare professionals were faced with communicating sensitive, difficult and emotive information to relatives on an unprecedented scale. We identified a need to support our colleagues with communicating clinical uncertainty and also breaking bad news to relatives, largely over the telephone, due to hospital visiting restrictions. Our experience as palliative care … ER -