RT Journal Article SR Electronic T1 Caring for hospital patients with COVID-19: Quality of care in England examined by case record review JF Clinical Medicine JO Clin Med FD Royal College of Physicians SP e656 OP e661 DO 10.7861/clinmed.2021-0574 VO 21 IS 6 A1 Andrew Gibson (ed) YR 2021 UL http://www.rcpjournals.org/content/21/6/e656.abstract AB The Royal College of Physicians’ COVID-19 study was conducted in 2020 as a collaboration of 19 English NHS trusts, the Association of Professional Healthcare Analysts and a data team in the Institute of Global Health Innovation at Imperial College London. The participating trusts had a combined catchment population of 10.46 million and looked after over 26,000 patients with SARS-CoV-2. The study involved 510 patient cases the majority of which were mortality reviews. The data were analysed both quantitatively and qualitatively and employed novel natural language processing methods. The quantitative data established that 96.5% of the care delivered was adequate, good or excellent. Poor care was uncommon. Qualitative data generated 24 common themes that were articulated by the creation of nine vignettes (four explored here). Six recommendations were created, and further analysis of specific recommendations is advised.