TY - JOUR T1 - Telecommunication during COVID-19: a multicentre quality improvement project JF - Future Healthcare Journal JO - Future Healthc J SP - 109 LP - 109 DO - 10.7861/fhj.9-2-s109 VL - 9 IS - Suppl 2 AU - Sarmad Tayyab AU - Nicky Leopold AU - Elizabeth Rual AU - Muhammad Atif Rana AU - Haris Mir Y1 - 2022/07/01 UR - http://www.rcpjournals.org/content/9/Suppl_2/109.abstract N2 - Communication is an essential part of daily work in clinical settings. During the COVID-19 pandemic, more and more communication with patients/relatives has been carried out remotely (through phone or similar means). With no or little training, communication regarding sensitive decisions like do not attempt cardiopulmonary resuscitation / escalation plan / breaking bad news / death etc is challenging. … ER -