TY - JOUR T1 - Using IT systems to improve the frequency of family and next of kin updates JF - Future Healthcare Journal JO - Future Healthc J SP - 97 LP - 98 DO - 10.7861/fhj.9-2-s97 VL - 9 IS - Suppl 2 AU - Thomas Pedersen AU - Robert Grange AU - Sarah McCracken Y1 - 2022/07/01 UR - http://www.rcpjournals.org/content/9/Suppl_2/97.abstract N2 - Keeping families and next of kin (NOK) updated is a challenge in care for older people. Visiting restrictions, increased staff absences and higher admission rates during the COVID-19 pandemic have made it more difficult still.This quality improvement project (QIP) aimed to assess how often the multidisciplinary team (MDT) updates NOK on the complex care wards in North Bristol NHS Trust (NBT).Previous attempts to use ward round prompt sheets to prompt doctors to update NOK were found ineffective in improving the frequency of NOK update.This cycle implemented the use of the IT application ‘Careflow’ to … ER -