PT  - JOURNAL ARTICLE
AU  - Samantha Taplin
AU  - Belinda Andrews-Jones
AU  - Anna Chainey
AU  - Sudipto Das
AU  - Dawn Dawson
AU  - Andrew Dean
AU  - Kate Harvey
AU  - John Holloway
AU  - Natasha King
AU  - Brett Pennell
AU  - Cara Southgate
AU  - Jill Warn
AU  - Faisil Sethi
TI  - Mitigating inequalities at a large COVID-19 vaccination centre
AID  - 10.7861/fhj.2022-0035
DP  - 2022 Nov 01
TA  - Future Healthcare Journal
PG  - 321--325
VI  - 9
IP  - 3
4099  - http://www.rcpjournals.org/content/9/3/321.short
4100  - http://www.rcpjournals.org/content/9/3/321.full
SO  - Future Healthc J2022 Nov 01; 9
AB  - Introduction The COVID-19 vaccination service is a key component in the UK approach to reducing disease morbidity and mortality. Groups within the population at increased risk of severe outcomes from COVID-19 overlap with groups that are less likely to take up the offer of vaccination. This article outlines some learning from approaches within a large vaccination centre in the UK to reduce inequalities.Solution Continuous quality improvement processes were used to operationalise the mitigations to inequalities with vaccination uptake that were identified by a systematic equality impact assessment framework and continuous service feedback.Outcome Quality improvement processes and community engagement enabled tailored mitigations to vaccination uptake. Engagement with community ambassadors strengthened community relationships and the co-creation of bespoke sessions encouraged vaccination uptake within specific groups.Conclusion Recommendations for strengthening approaches to inequality reduction include having a systematic framework for assessment and mitigation of inequalities, embedding quality improvement, identifying resources, and taking a collaborative and co-design approach to services with underserved groups.