RT Journal Article SR Electronic T1 Defining quality and quality improvement JF Clinical Medicine JO Clin Med FD Royal College of Physicians SP 537 OP 539 DO 10.7861/clinmedicine.10-6-537 VO 10 IS 6 A1 Stephen Atkinson A1 Jane Ingham A1 Michael Cheshire A1 Susan Went YR 2010 UL http://www.rcpjournals.org/content/10/6/537.abstract