RT Journal Article SR Electronic T1 Doctors and others: reflections on the first Francis Report JF Clinical Medicine JO Clin Med FD Royal College of Physicians SP 132 OP 135 DO 10.7861/clinmedicine.13-2-132 VO 13 IS 2 A1 John Saunders YR 2013 UL http://www.rcpjournals.org/content/13/2/132.abstract