RT Journal Article SR Electronic T1 Sticks and stones: investigating rude, dismissive and aggressive communication between doctors JF Clinical Medicine JO Clin Med FD Royal College of Physicians SP 207 OP 208 DO 10.7861/clinmedicine.16-2-207b VO 16 IS 2 A1 Mayur Lakhani YR 2016 UL http://www.rcpjournals.org/content/16/2/207.3.abstract