TY - JOUR T1 - Endoscopy patient satisfaction survey: improving the patient experience JF - Future Hospital Journal JO - Future Hosp J SP - s12 LP - s12 DO - 10.7861/futurehosp.2-2-s12 VL - 2 IS - Suppl 2 AU - Joseph Gallaher AU - Constantinos Parisinos Y1 - 2015/06/01 UR - http://www.rcpjournals.org/content/2/Suppl_2/s12.abstract N2 - To assess patients’ endoscopy experience and identify particular areas for improvement.We conducted a questionnaire-based survey in the endoscopy department of a London teaching hospital. 52 patients – both inpatients and outpatients – completed the anonymous questionnaire after having their procedure. The questionnaire was filled in once they had left recovery in order to minimise sedation effects on patients’ responses.The median age of respondents was 56 (lower quartile 38; upper quartile 68). The majority (54%) of patients had a colonoscopy, although all major endoscopic procedures (endoscopy, colonoscopy, ERCP, EUS) were represented in the survey.Most patients (51/52; 98%) agreed or strongly … ER -