@article {Klaber165, author = {Robert E Klaber and Ralph A Critchley}, title = {Taking an organisational approach to quality improvement}, volume = {3}, number = {3}, pages = {165--168}, year = {2016}, doi = {10.7861/futurehosp.3-3-165}, publisher = {Future Healthcare Journal}, abstract = {The challenge for all healthcare organisations is to develop and implement an approach that will enable improvements to the quality of healthcare to happen. This case study describes some of the thinking, design and learning from Imperial College Healthcare NHS Trust, on the early steps of our journey to create a culture of continuous improvement across the organisation.}, issn = {1470-2118}, URL = {https://www.rcpjournals.org/content/3/3/165}, eprint = {https://www.rcpjournals.org/content/3/3/165.full.pdf}, journal = {Future Healthcare Journal} }