RT Journal Article SR Electronic T1 Mum's story – refocusing on the human dimension of quality healthcare JF Future Hospital Journal JO Future Hosp J FD Royal College of Physicians SP 195 OP 196 DO 10.7861/futurehosp.3-3-195 VO 3 IS 3 A1 Sharon-Ann North A1 John Walsh YR 2016 UL http://www.rcpjournals.org/content/3/3/195.abstract AB