RT Journal Article
SR Electronic
T1 Barriers to staff reporting adverse incidents in NHS hospitals
JF Future Healthcare Journal
JO Future Healthc J
FD Royal College of Physicians
SP 117
OP 120
DO 10.7861/futurehosp.5-2-117
VO 5
IS 2
A1 Joanna Lucy Bovis
A1 John Pradeep Edwin
A1 Chris Patrick Bano
A1 Athanasios Tyraskis
A1 Dinnish Baskaran
A1 Karthik Karuppaiah
YR 2018
UL http://www.rcpjournals.org/content/5/2/117.abstract
AB Our study assessed barriers to reporting adverse incidents (AIs). Adverse incident reporting (AIR), although it is a pillar of risk management, has a wide variation in staff perception and usage.A questionnaire was used in five NHS hospitals to assess 267 members of multidisciplinary team (MDT) staff usage of AIR. Thirty-three percent of staff had never reported an adverse incident (AI). Fourty-one percent of staff had missed opportunities to report AIs due to a poor response to previous reports. The group who missed opportunities had a significantly higher proportion of not having received feedback to their previous AI (p=0.03). In the group who had received training, 79% had submitted an AI. This was significantly higher than the group who had not received training (63%, p=0.02).Our study revealed that training and feedback following AIR are two major factors that could improve confidence in and use of AI reporting.