TY - JOUR T1 - Making handover better JF - Future Healthcare Journal JO - Future Healthc J SP - 57 LP - 57 DO - 10.7861/futurehosp.6-1-s57 VL - 6 IS - Suppl 1 AU - Emily McNicholas Y1 - 2019/03/01 UR - http://www.rcpjournals.org/content/6/Suppl_1/57.abstract N2 - The handover process had been identified, by staff and the Care Quality Commission (CQC), as an area requiring improvement. As chief registrar, I was asked to identify problems with and to improve the on-call handover process within the medicine department.An online survey was sent to all junior doctors participating in the on-call rota as well as nurse practitioners and coordinators from the hospital out of hours team. Questions were included about the timing, leadership, documentation, … ER -