TY - JOUR T1 - Safer care through better handover JF - Future Healthcare Journal JO - Future Healthc J SP - 27 LP - 27 DO - 10.7861/futurehosp.6-1-s27 VL - 6 IS - Suppl 1 AU - Ruwani Rupesinghe Y1 - 2019/03/01 UR - http://www.rcpjournals.org/content/6/Suppl_1/27.abstract N2 - To deliver high-quality handover between on-call teams by using a standardised system 100% of the time.As chief registrar, I was asked to improve medical handover. Five serious incidents and two critical incidents were identified over a 4-year period in which poor handover was deemed to be a contributing factor. The Royal College of Physicians (RCP) Acute care toolkit 1 states that ‘improvement and standardisation of handover are vital keys to improvement … ER -