TY - JOUR T1 - Service impact of the physician response unit since the implementation of a new operational model JF - Future Healthcare Journal JO - Future Healthc J SP - 74 LP - 74 DO - 10.7861/futurehosp.6-1-s74 VL - 6 IS - Suppl 1 AU - Sophie Mitchinson AU - Tony Joy AU - Alexander Alexiou AU - Robert Greenhalgh AU - Nabeel Jemah Y1 - 2019/03/01 UR - http://www.rcpjournals.org/content/6/Suppl_1/74.abstract N2 - To evaluate the impact of the new operational model on local ambulance, emergency department (ED) and hospital services, and estimate potential cost savings.The physician response unit (PRU) is a rapid response emergency service, staffed by a senior emergency medicine doctor and ambulance clinician. It aims to ‘take the emergency department to the patient’. In September 2017, a new operational model was implemented, extending operational hours from 08.30–16.30, Monday–Friday to 08.00–20.00, 7 days a week. Patient data was reviewed between 11 September and 30 … ER -