TY - JOUR T1 - Flare to care – future management of long-term conditions JF - Future Healthcare Journal JO - Future Healthc J SP - 85 LP - 85 DO - 10.7861/futurehosp.6-1-s85 VL - 6 IS - Suppl 1 AU - Antony Aziz AU - Rebecca Reynolds AU - Claire Bull AU - Karen Street AU - Branita Mills AU - Patrick Kerr AU - Jeremy Hyde AU - Azhar Ansari Y1 - 2019/03/01 UR - http://www.rcpjournals.org/content/6/Suppl_1/85.abstract N2 - To promote citizens with long-term conditions as authors of their own health data and competent self-managers supported by specialist clinical guidance that is tailored to their situation through a novel technology-driven management solution.Through close collaborative working with patients, clinical commissioning groups and demand for an out-of-hospital experience, the inflammatory bowel disease (IBD) service at East Surrey Hospital (ESH) was radically redesigned. In 2014, a new model of care that put patients at the centre of the care pathway and opened access to all patients with IBD through telephone and email support enabled citizens … ER -