RT Journal Article
SR Electronic
T1 Medical outpatients: changes that can benefit patients
JF Clinical Medicine
JO Clin Med
FD Royal College of Physicians
SP 45
OP 49
DO 10.7861/clinmedicine.4-1-45
VO 4
IS 1
A1 Dunnill, MGS
A1 Pounder, Re
YR 2004
UL http://www.rcpjournals.org/content/4/1/45.abstract
AB This article reviews the current literature relating to medical outpatient services. It has been produced as part of the RCP/NHS Confederation working party on outpatients departments. The article deals with surveys of patient views on outpatients, suggested ways of improving the service, and how best to accommodate teaching in this setting. An RCP booklet, ‘How user friendly is your outpatient department?’, has also been produced and is available from the college.