RT Journal Article SR Electronic T1 Outpatient departments: a unique opportunity for understanding illness JF Clinical Medicine JO Clin Med FD Royal College of Physicians SP 97 OP 98 DO 10.7861/clinmedicine.4-2-97 VO 4 IS 2 A1 Peter Watkins YR 2004 UL http://www.rcpjournals.org/content/4/2/97.abstract AB