Role | Supportive | Provision of security | Logistically supportive | Healthcare |
Characteristics | Adaptable, passive-aggressive | Reactionary, retaliatory, bullying | Dissonance between ideals and practices | Adaptable |
People practices | Authoritarian, keeping social order | Harsh restrictions, unforgiving, dictatorial | Slow-paced, ‘administrative sink’ | Practical, detached, occasional heroes |
Institutional practices | Status quo, detachment, demotivation | Fear, guarding, ‘safety first’ | Distance, unavailability | Managing expectations, minimally fulfilling its role |
Context | Existing competent framework for legal requirements | True focus on security and protection from impending terror attacks | Fulfilment of role with minimal exposure and involvement | Self-protection, asserting autonomy, patient care (ideally) |
Leadership styles | Situational, transactional, strategic | ‘Upper echelon’ traits, ‘great man’, charismatic | Servant, adaptive, consultative | Incorporating psychodynamic skills, behavioural, contingent on circumstances |
Managing vs. leading | Rigid leadership that changed into a managerial role | Strictly managerial | Minimally involved / managing | Leadership of healthcare service, managerial in handling internal conflict |