Patient satisfaction survey of services during the COVID-19 pandemic
| During the COVID-19 pandemic ... | SD % | D % | NN % | A % | SA % |
|---|---|---|---|---|---|
| 1. I had adequate information from the sickle cell and thalassaemia team about how COVID-19 might affect me | 5 | 15 | 10 | 27 | 42 |
| 2. I felt my sickle cell / thalassaemia care continued without interruption | 4 | 10 | 13 | 38 | 35 |
| 3. I knew how to contact the sickle cell and thalassaemia team if I was concerned | 1 | 8 | 4 | 45 | 42 |
| 4. I felt well supported by the sickle cell and thalassaemia team | 3 | 14 | 10 | 30 | 43 |
| 5. I found telephone consultations and clinics were addressing my health issues adequately | 4 | 6 | 5 | 37 | 47 |
| Cumulative | 3 | 11 | 8 | 35 | 42 |
| a. I have understood the Department of Health guidance about ‘shielding’ | 0 | 0 | 5 | 40 | 55 |
| b. I have followed the Department of Health guidance about ‘shielding’ | 0 | 0 | 4 | 31 | 65 |
A = agree; D = disagree; NN = neither agree nor disagree; SA = strongly agree; SD = strongly disagree.