Box 2.

Creating an open communication strategy

At several trusts we have created a social messaging group and invited all the junior doctors to join. The group is used to send out urgent updates and invitations to virtual meetings and briefings. Posting rights are limited to admin team to ensure accurate information and avoid overload. Questions are sent directly to chief registrars or through representatives.
Some trusts have also installed a physical notice board next to the doctors’ mess to display hard copies of latest guidance and for doctors to post questions, anonymously if preferred (Fig 2).
Informal feedback and survey results demonstrate a very positive response among junior doctors.