Box 2.

What is a neuro-navigator?25

A neuro-navigator signposts patients and clinicians to appropriate services, with a focus on neurological conditions. Their aim is to get the patient to the right place, to access the right service, at the right time. Their responsibilities include:
  • facilitating appropriate, smooth and timely transition for patient from hospital to community

  • directing referrals to specialist local services (both inpatient and outpatient)

  • following patients over time to cater for changes in rehabilitation, medical or placement needs

  • advocating for patients as well as services.

The role is similar to that of an ‘organisational case manager’. It focuses on clinical signposting, so requires a clinical background and organisational experience in a clinical setting, usually as a therapist, most often as an occupational therapist, but sometimes as a social worker or nurse.