Co-production in Scotland
| A project by NHS Highland to codesign the use of NHS Near Me, an online service enabling video consultations with specialists in patients’ homes, offers an example of co-production in practice. The project led to 25 adaptations being made to the appointment process, as patients had the opportunity to design the healthcare delivery tool that best suited their needs.43 Developing policy, guidance and tools towards co-production and patient, carer and community inclusion must be met with a commitment to the principles of co-production across the healthcare sector, and crucially by senior leadership.44,45 Critically, patient, carer and community participation must be representative of the communities served. |