DNA rates pre and post DrDoctor onboarding project for the whole of GSTT
| Activity type | Baseline DNA rate | Post DrDoctor DNA rate | Change in DNA rate | Percentage change |
|---|---|---|---|---|
| New | 13.0% | 11.0% | 2.0% | 15.5% |
| Follow-up | 13.8% | 11.3% | 2.5% | 17.7% |
| Total | 13.6% | 11.2% | 2.4% | 17.2% |
| DNA = ‘did not attend’, GSTT = Guy’s and St Thomas’ NHS Foundation Trust | ||||