Historian computer interview – user satisfaction (score 1 = low acceptability, score 5 = high acceptability)
| Acceptability question | Number (%) responding with score 1 | Number (%) responding with score 2 | Number (%) responding with score 3 | Number (%) responding with score 4 | Number (%) responding with score 5 | Mean response (SD) |
|---|---|---|---|---|---|---|
| I found that most questions were relevant to my problem | 2 (7.4) | 9 (33.3) | 7 (25.9) | 9 (33.3) | 0 (0) | 2.85 (0.99) |
| I found it difficult to answer questions from the computer | 0 (0) | 3 (11.1) | 4 (14.8) | 14 (51.9) | 6 (22.2) | 3.85 (0.91) |
| The computer interview helped me to express my problems | 0 (0) | 2 (7.4) | 8 (29.6) | 12 (44.4) | 5 (18.5) | 3.74 (0.86) |
| I had difficulty using the mouse or touchscreen | 0 (0) | 0 (0) | 3 (11.1) | 10 (37.0) | 14 (51.9) | 4.41 (0.69) |
| I felt better at the end of the computer interview | 2 (7.4) | 4 (14.8) | 7 (25.9) | 12 (44.4) | 2 (7.4) | 3.30 (1.07) |
| I felt uncomfortable answering questions from a computer | 0 (0) | 0 (0) | 5 (18.5) | 6 (22.2) | 16 | 4.41 (0.80) |
| I feel that others would benefit from the computer interview | 0 (0) | 0 (0) | 2 (7.4) | 16 (59.3) | 9 (33.3) | 4.26 (0.59) |
| I found it was a stressful experience | 0 (0) | 0 (0) | 3 (11.1) | 12 (44.4) | 12 (44.4) | 4.33 (0.59) |
| I would do this interview again if required | 0 (0) | 1 (3.7) | 4 (14.8) | 14 (51.9) | 8 (29.6) | 4.33 (0.68) |