Key features of the Patients Know Best web-based portal
| Access to personalised healthcare record including: diagnosis, current and past medications with previous adverse reactions if applicable and links to patient information resources |
| Access to investigation results through integration with the trust IT reporting system |
| Disease activity assessment tools and symptom tracker: stool frequency, blood in stools, abdominal pain, fatigue, urgency |
| Improved communication with the IBD team including secure messaging with the ability to add file attachments (documents or photographs) |