On a scale of 1–5 1 = poor; 5 = excellent | Patients not given cards (mean score) | Patients given cards (mean score) |
---|---|---|
How well have you felt you've been listened to? | 3.6 | 4.3 |
How well informed have you felt about your hospital stay? | 4.1 | 3.9 |
How well have you felt your individual needs have been addressed? | 3.4 | 4.8 |