Patient satisfaction surveys: tools to enhance patient care or flawed outcome measures?
PM R
.
2013 Dec;5(12):1069-76.
doi: 10.1016/j.pmrj.2013.10.012.
Authors
Peter C Esselman
1
,
Brian F White
2
,
Gary P Chimes
3
,
David J Kennedy
4
Affiliations
1
Department of Rehabilitation Medicine, University of Washington, Harborview Medical Center, Seattle, WA(∗).
2
Bassett Spine Care Institute, Bassett Medical Center, Cooperstown, NY(†).
3
Lake Washington Sports and Spine, Bellevue, WA; ActivAided Orthotics(‡).
4
Department of Orthopaedics, Stanford University, 450 Broadway St, MC 6342, Redwood City, CA 94063(§). Electronic address: djkenned@stanford.edu.
PMID:
24332230
DOI:
10.1016/j.pmrj.2013.10.012
No abstract available
MeSH terms
Health Care Surveys*
Humans
Outcome Assessment, Health Care*
Patient Satisfaction*