Online-only primary care services–learning from CQC inspection

A Sema, J Clemance - Future Healthcare Journal, 2019 - ncbi.nlm.nih.gov
Aims Remote consultation through online-only channels, for example video or text (web
forms), is a rapidly growing healthcare sector. The Care Quality Commission (CQC) has …

Unintended consequences of online consultations: a qualitative study in UK primary care

A Turner, R Morris, D Rakhra, F Stevenson… - British Journal of …, 2022 - bjgp.org
Background Health services are increasingly using digital tools to deliver care, and online
consultations are being widely adopted in primary care settings. The intended …

Primary care coding activity related to the use of online consultation systems or remote consulting: an analysis of 53 million peoples' health records using …

M Fonseca, B MacKenna, A Mehrkar… - medRxiv, 2023 - medrxiv.org
Background The pandemic accelerated work by the NHS in England to enable and stimulate
use of online consultation systems across all practices, for improved access to primary care …

Online consultation tools: Improving primary care

R Mackay - Practice Management, 2018 - magonlinelibrary.com
Online consultation tools: Improving primary care | Practice Management MAG Online Library
Skip main navigation Home Journals AZ Collections MAH Complete MAH Core Health …

[PDF][PDF] Remote care in UK general practice: baseline data on 11 cas e studies [version 1; peer review: 1 approved with reservations]

T Greenhalgh, SE Shaw, AA Nishio, R Byng, A Clarke… - 2022 - scholar.archive.org
Background: Accessing and receiving care remotely (by telephone, video or online) became
the default option during the coronavirus disease 2019 (COVID-19) pandemic, but in-person …

Managing high frequency users of an electronic consultation system in primary care: a quality improvement project

K Leung, S Qureshi - BMJ Open Quality, 2021 - bmjopenquality.bmj.com
The COVID-19 pandemic prompted a rapid change in primary care provision. There was a
significant shift from face-to-face appointments to remote methods such as electronic …

Predictors of online consultations use in English General Practices

A Walter, F Rubinstein, W Whittaker, B Brown - 2023 - osf.io
Access to primary care is a critical issue for patients, practitioners and policy makers.
Demand for general practice has risen significantly in recent years.(1) At the same time, the …

Unintended consequences of online consultations: a qualitative study in UK primary care

H Atherton - 2021 - bjgp.org
Background Health services are increasingly using digital tools to deliver care and online
consultations are being widely adopted in primary care settings. The intended …

[HTML][HTML] Protocol: Remote care as the 'new normal'? Multi-site case study in UK general practice

T Greenhalgh, SE Shaw, AA Nishio, A Booth… - NIHR Open …, 2022 - ncbi.nlm.nih.gov
Background Following a pandemic-driven shift to remote service provision, UK general
practices offer telephone, video or online consultation options alongside face-to-face. This …

Use of a primary care online consultation system, by whom, when and why: evaluation of a pilot observational study in 36 general practices in South West England

HB Edwards, E Marques, W Hollingworth, J Horwood… - BMJ open, 2017 - bmjopen.bmj.com
Objectives Evaluation of a pilot study of an online consultation system in primary care. We
describe who used the system, when and why, and the National Health Service costs …